Contact Us

Thank you for your attention to our pet urn store, Soul Haven Pet Memorials! If you have product inquiries, customization needs, after-sales issues or other related matters, you can contact us through any of the following channels, and we will serve you wholeheartedly.
Visit our official website Soul Haven Pet Memorials and click the "Live Chat" button at the bottom right corner of the page to start an instant conversation. Online Time: 9:00-21:00 (Monday to Friday)

Online message

Instructions: If you have detailed customization plans, bulk purchase needs or complex problem feedback, you can send an email to this address, and we will reply to you within 24 hours. It is recommended that the email subject format be: "Consultation/Customization/After-sales + Your Name + Contact Information".

Warm Reminder: To solve your problem more efficiently, it is recommended that you explain your specific needs (such as product model, pet weight, customization requirements, etc.) when contacting us at Soul Haven Pet Memorials, and we will respond to you quickly.

Contact Information

Official Email
zyf382978321@outlook.com

Customer Service Email
support@ancestralhonorcoins.com

Business consultation
contact@ancestralhonorcoins.com

Customer service hours
Monday to Friday, Beijing Time 9:00 - 21:00

Company Address
123 Cultural Heritage Road, Suite 101, Taipei, Taiwan